Terms and Conditions of usage


 


This document is an electronic record in terms of Information Technology Act, 2000 and rules there under applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provision Technology (Intermediaries guidelines) Rules and regulations, privacy policy and Terms of Use for access or usage of

Mangopinion mobile phone application for android and iOS operating

 

The Mangopinion Android Application by Varenia Consumer Insights and Measurement Solutions Private Limited (hereinafter referred to as Varenia CIMS) under license. Varenia CIMS is a company incorporated under the Companies Act, 2013, India. In these terms of use, Mangopinion may refer to website/ web based application, mobile phone application for android and ios operating system.

 

Mangopinion

 

Your use of Mangopinion and its associated services and tools are governed by the following terms and conditions (Terms of Use) as applicable to Mangopinion including the applicable policies which are incorporated herein by way of reference. If you shall be subject to the policies that are applicable to Mangopinion for such transaction. By mere use of Mangopinion, You shall be contracting with VARENIA CIMS and these terms and conditions (including the policies) constitute Your binding obligations, with VARENIA CIMS.

 

Website and mobile phone application for Android and iOS operating systems Terms of Use

 

These terms and conditions of use (Terms of Use) of Mangopinion (as defined below) between Mangopinion and the users/ registrants of Mangopinion (You or Your or Yourself or User) describe the terms on which Mangopinion offers You access to Mangopinion and the Services (as defined below) through Mangopinion.

 

PLEASE READ THE TERMS OF USE CAREFULLY BEFORE USING OR REGISTERING ON Mangopinion OR ACCESSING ANY MATERIAL, INFORMATION OR SERVICES THROUGH Mangopinion. YOUR USE OF Mangopinion OR THE SERVICES PROVIDED BY Mangopinion SHALL SIGNIFY YOUR ACCEPTANCE OF THE TERMS OF USE AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME.

YOUR USE OF Mangopinion IMPLIES THAT YOU AGREE WITH THE TERMS OF USE.

1.General

1.1 Use of Mangopinion is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by Mangopinion at its sole discretion and posted on Mangopinion, including by way of imposing an additional charge for access to or use of a Service.

1.2 Mangopinion shall not be required to notify you, whether as a registered user or not, of any changes made to the Terms of Use. The revised Terms of Use shall be made available on Mangopinion. Your use of Mangopinion and the Services is Subject to the most current version of the terms of Use made available on Mangopinion at the time of such use. You are requested to regularly visit the home page in the Mangopinion Mobile app to view the most current Terms of Use. You can determine when Mangopinion last modified the Terms of Use by referring to the last Updated legend above. It shall be your responsibility to check these Terms of Use periodically for changes. Mangopinion may require You to provide Your consent to the updated Terms of Use in a specified manner prior to any further use of Mangopinion and the Services provided on Mangopinion. If no such separate consent is sought, your continued use of Mangopinion, following changes to the terms of Use, will constitute Your acceptance of those changes.

 

1.3 By (i) using this website or mobile phone application for Android and iOS operating system in any way; or (ii) merely browsing Mangopinion, or downloading mobile phone application for Android and iOS operating system on your mobile phone handset, you agree that you have read, understood and agreed to be bound by these Terms of Use and Mangopinion Privacy Policy available at the homepage,

 

2 Services

2.1 Mangopinion is a platform that facilitates the user to choose to enter into a contest/ contest program and upon answering completely, become eligible for special points, discount coupons and/or offers

 

3 Eligibility to Use

3.1 The services are not available to minors under the age of Fifteen (15) or to any Users suspended or removed from the Mangopinion system by Mangopinion or Varenia CIMS for any reason whatsoever. If You do not conform to the above qualification, You shall not be permitted to avail of the Services or use Mangopinion. You represent that You are of legal age to form a binding contract and are not a person barred from receiving services under the law as applicable in India.

Notwithstanding the foregoing, if you are below the age of Fifteen (18) years, You may avail the Services provided by Mangopinion through Your legal guardian in accordance with the applicable laws provided the user has his own mobile

3.2 Mangopinion reserves the right to refuse access to use the Services offered at Mangopinion to new Users or to terminate access granteded to existing Users at any time without according any reasons for doing so.

3.3 The user registration is based on the concept of ONE USER ONE MOBILE NUMBER Concept and therefore, User can register only one name with one mobile number.

In case a new user registers on the same mobile phone, the previous user will no longer be deemed as the user on that mobile. In case the user has switched mobile numbers, they need to update their profile via Application/ Website or register again as a new user. Any benefits accrued to user in the old registered to the new account.

 

  1. User Account, Password, and Security

4.1 Mangopinion makes the service available to you through Mangopinion application for Android and iOS operating systems only if you have provided Mangopinion certain required User information and created an account (Account) through Mangopinion iD and password or log-in ID and password, which may include a Facebook, Gmail, Yahoo ID or any other valid email ID (collectively, the Account Information). The Services may also be subject to procedures for use of Mangopinion Website/web app or mobile phone application for Android and iOS operating systems, Terms of Offer for Sales/Use, uploaded guidelines, rules, additional terms of service, or other disclaimer and notices, if any (Additional Terms). If there is any conflict between the Terms of Use and the Additional Terms shall take precedence in relation to that service.

4.2 Mangopinion requires You to register as a User by creating an Account in order to avail of the Services provided by Mangopinion. You will be responsible for maintaining the confidentiality of Account Information, and are fully responsible for all activities that occur under your Account. You agree to (a) immediately notify Mangopinion of any unauthorized use of your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. Mangopinion cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section 4.2 You may be held liable for losses incurred by Mangopinion or any other user of or visitor to Mangopinion due to authorized or unauthorized use of your Account as a result of your failure in keeping Your Account Information secured and confidential.

4.3 Mangopinion also allows restricted access to the Services for unregistered users.

4.4 You shall ensure that the Account Information provided by you in Mangopinion registration form is complete accurate and up – to – date . Users of another user Account Information for availing the services is expressly prohibited.

4.5 If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Mangopinion has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Mangopinion has the right to suspend or terminate your account and refuse any and all current or future use of Mangopinion (or any portion thereof)

4.6 Any personally identifiable data (which includes Phone number, email ID and Address) of the user will not be shared with any third party by Mangopinion, but aggregated data (without the personally identifiable information) can be shared with other third party. The data based on contest done by various users would be collected in aggregate form which may be age wise, gender wise, city wise or as the case may be and in aggregate form. Subject to any force majeure event, in no circumstances, Mangopinion would release personally identifiable information of the individual users to other companies without prior permission from the said user.

 

5 Offers / Discount

Information

 

5.1 Mangopinion shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of redemption of points/ discount coupons/ offers by the merchandise/ service providers, on account of any reason whatsoever. This shall remain a matter to be resolved between the parties carrying out the transaction(s).

 

6 User Obligations

 

6.1 Subject to compliance with the Terms of Use, Mangopinion grants you a nonexclusive , limited privilege to access and use this website and/ or mobile phone application for android and IOS operating systems and the Services therein .

6.2 You agree to use the Services, Website or mobile phone application for android and iOS operating systems and the materials provided therein only for purposes that are permitted by : (a) the terms of Use and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

 

6.3 You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogues) that you access on Mangopinion in accordance with section 7.

 

6.4 You agree not to access (or attempt to access) Mangopinion and the materials or Services by any means other than through the interface that is provided by Mangopinion. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process , to access, acquire, copy or monitor any portion of Mangopinion or content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of Mangopinion, materials or any content, to obtain any materials, documents or information through any means not specifically made available through Mangopinion.

 

6.5 You acknowledge and agree that by accessing or using Mangopinion or Services, You may be exposed to content from other users that you may be exposed to content from other users that you may consider offensive, indecent or otherwise objectionable. Mangopinion disclaimed all liabilities arising in relation to such offensive content on Mangopinion. Further, you may report such offensive content in the manner prescribed under section 17 herein.

 

6.6 If website or mobile phone application for android and iOS operating systems allow s you to post and upload any material on Mangopinion, you hereby undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, you undertake not to:

Defame, abuse, harass, threaten or otherwise violate the legal rights;

Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;

Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic , name, material or information through any bookmark, tag or keyword;

Upload files that contain software or other material protected by applicable intellectual property laws unless you own or control the rights thereto or have received all necessary consents;

 

Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of Mangopinion or another computer; Engage in any activity that interferes with or disrupts access to Mangopinion or the Services (or the servers and networks which are connected to Mangopinion) ;

 

Attempt to gain unauthorized access to any portion or feature of Mangopinion, any other systems or networks connected to Mangopinion to any Mangopinion server, or to any of the Services offered on or through Mangopinion by hacking password mining or any other illegitimate means;

Probe, scan or test the vulnerability of Mangopinion or any network connected to Mangopinion, nor breach the security or authentication measures on Mangopinion or any network connected to Mangopinion or any other customer of Mangopinion , including any Mangopinion account not owned by you, to its source, or exploit Mangopinion or service or information made available or offered by or through Mangopinion, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than your own information, as provided for by Mangopinion;

 

Disrupt or interfere with the security of, or otherwise cause harm to, Mangopinion systems resources, accounts, Mangopinion or any transaction being conducted on Mangopinion, or with any other person use of Mangopinion;

Use Mangopinion or any material or content for any purpose that is unlawful or prohibited by these terms of use or to solicit the performance of any illegal activity which infringes the rights of Mangopinion or other third parties;

Download any file posted by another user of a service that you know, or reasonably should know, cannot be legally distributed in such manner;

Falsify or deleted any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that uploaded;

Violate any code of conduct or other guidelines, which may be applicable for or to any particular service;

Violate any applicable laws or regulations for the time being in force within or outside India;

Violate the terms of use including but not limited to any applicable additional terms of Mangopinion contained herein or elsewhere; and

Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from Mangopinion.

 

6.7 You agree that you are solely responsible to Mangopinion and to any third party for any breach of your obligations under the terms of use and for the consequences (including any loss or damage which Mangopinion or its affiliates or its vendors may suffer) for any such breach.

 

6.8 You agree that Mangopinion may, at any time, modify or discontinue all or part of Mangopinion, charge, modify or waive fees required to use Mangopinion, or offer opportunities to some or all website or mobile phone application for android and iOS operating systems users as the case may be.

 

7 Use of materials

 

7.1 Except as expressly indicated to the contrary in any applicable additional terms, Mangopinion hereby grants you a non-exclusive, freely revocable (upon notice from Mangopinion), non-transferable access to view, download and print product catalogues or any other materials available on Mangopinion, subject to the following conditions:

You may access and use the materials solely for personal, informational, and internal purposes, in accordance with the terms of use. This would also include your right to share the same on Facebook, Twitter and other social network and platforms;

You may not modify or alter product catalogues or any other materials available on Mangopinion;

You may not distribute or sell, rent, lease, license or otherwise make the product catalogues or any other materials available on Mangopinion.

7.2 The rights granted to you in the product catalogues or any other materials as specified above are not applicable to the design, layout or look and feel of Mangopinion. Such elements of Mangopinion are protected by intellectual property rights and may not be copied or imitated in whole or in part. The product catalogues or any other materials available on Mangopinion may be copied or retransmitted unless expressly permitted by Mangopinion.

 

7.3 Any software that is available on Mangopinion is the property of Mangopinion or its vendors. You may not use, download or install any software available at Mangopinion, unless otherwise expressly permitted by these. Terms of use or by the express written permission of Mangopinion.

7.4 Any points/ discount / offer code generated on Mangopinion will be strictly for personal use of the user currently registered on that mobile number. The user hereby expressly agrees that any points/ discount/ offer code generated by the user on Mangopinion will be sold, resold, bartered or in any way used for any commercial purposes or for profit. The user hereby acknowledges that the discount offer code is not transferrable to any third party for profit.

 

8 Usage Conduct

8.1 You shall solely be reasonable for maintaining the responsible for maintaining the necessary electronic equipment (e.g. computer, mobile phone etc.) and internet connections that may be required to access, use and transact on Mangopinion.

8.2 You are also under an obligation to use this website or mobile phone application for android and iOS operating systems for reasonable and lawful purposes only, and shall not indulged through Mangopinion.

8.3 You shall use this website or mobile phone application for android and IOS operating systems, and any voucher/ coupons/ code generated through it , for personal, non-commercial use only and shall not re-sell the same to any other person.

8.4 Mangopinion shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction.

 

9 Intellectual Property Rights

9.1 Mangopinion and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sound and music (if any), artwork and computer code (collectively, the content) on Mangopinion is owned and controlled by Mangopinion and the design, structure, selection, coordination, expression, look and feel and arrangement of such content is protected by copyright, patent and trademark laws, and various other intellectual property rights.

9.2 The trademarks, logos and service marks displayed on Mangopinion (Marks) are the property of Mangopinion or their vendors or respective third parties. You are not permitted to use the marks without the prior consent of Mangopinion, the vendor or the third party that may own the marks.

9.3 Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Mangopinion owns all intellectual property rights to and into the trademark Mangopinion, and Mangopinion, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how , trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text content, graphics, icons, and hyperlinks.

9.4 Except as expressly provided herein, You acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce or distribute any content through any medium without obtaining the necessary authorization from Mangopinion or third party owner of such content.

 

10 Third Party Content

 

Mangopinion makes available general third party information such as, product catalogues, lists of authorized dealers, reports on news, entertainment, technology and features, advertisements including videos, images and photographs of the products and other data from external sources (third party content). Similar third party content may also be available to you on any email or other communication received by you from Mangopinion. The provision of third party content is for general informational purposes only. You acknowledge that the third party content provided to you is obtained from sources believed to be reliable. Mangopinion does not provide any guarantee with respect to any the third party content and Mangopinion shall not be held liable for any loss suffered by you based on your reliance on or use of such data. The user can also not claim any rights over any third party content provided on Mangopinion unless explicitly so stated.

 

11 Disclaimer Of Warranties and Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

 

11.1 Mangopinion, SERVICES AND OTHER MATERIALS ARE PROVIDED BY Mangopinion ON AN AS IS BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON – INFRINGRMRNT, MARCHANTABILTY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, Mangopinion MAKES NO WARRANTY THAT (I) Mangopinion OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR YOUR USE OF Mangopinion OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR – FREE; (II) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF Mangopinion, SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE; (III) THE QUALITY OF Mangopinion, SERVICES OR OTHER MATERIALS WILL MEET YOUR EXPECTATIONS; OR THAT (IV) ANY ERRORS OR DEFECTS IN Mangopinion , SERVICES OR OTHER MATERIALS WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Mangopinion OR THROUGH OR FROM USE OF THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS OF USE.

 

11.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Mangopinion WILL HAVE NO LIABILITY RELATED TO USER CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHTS, LIBEL, PRIVACY, PUBLICITY, OBSCENITY OR OTHER LAWS. Mangopinion ALSO DISCLAIMS ALL LIABILITY WITH RESPECT TO THE MISUSE, LOSS, MODIFICATION OR UNAVAILABILITY OF ANY USER CONTENT.

 

11.3 Mangopinion WILL NOT BE LIABLE FOR ANY LOSS THAT YOU MAY INCUR AS A CONSEQUENCE OF UNAUTHORIZED USE OF YOUR ACCOUNT OR ACCOUNT INFORMATION IN CONNECTION WITH Mangopinion OR ANY SERVICES OR MATERIALS, EITHER WITH OR WITHOUT YOUR KNOWLEDGE. Mangopinion HAS ENDEAVORED TO ENSURE THAT ALL THE INFORMATION ON Mangopinion, BUT Mangopinion NEITHER WARRANTS NOR MAKES ANY REPRASENTATIONS REGARDING THE QUALITY, ACCURACY OR COMPLETENESS OF ANY DATA, INFORMATION, PRODUCT OR SERVICE. Mangopinion SHALL NOT BE RESPONSIBLE FOR THE DELAY OR INABILITY TO USE Mangopinion OR RELATED FUNCTIONALITIES, THE PROVISION OF OR FALIURE TO PROVIDE FUNCTIONALITIES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, FUNCTIONALITIES AND RELATED GRAPHICS OBTAINED THROUGH Mangopinion, OR OTHERWISE ARISING OUT OF THE USE OF Mangopinion, WHETHER BASED ON CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. FURTHER, Mangopinion SHALL NOT BE HELD RESPONSIBLE FOR NONABILITY OF Mangopinion DURING PERIODIC MAINTAINANCE OPERATIONS OR ANY UNPLANNED SUSPENSION OF ACCESS TO Mangopinion THAT MAY OCCUR DUE TO TECHNICAL REASONS OR FOR ANY REASON BEYOND Mangopinion CONTROL. THE USER UNDERSTANTS AND AGREE TAHAT ANY MATERIAL OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH Mangopinion IS DONE ENTIRELY AT THEIR OWN DISCRETION AND RISK AND THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THEIR COMPUTER OR MOBILE PHONE SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA. Mangopinion IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERROR LEADING TO AN INVALID REDEMPTION COUPON. Mangopinion ACCEPTS NO LIABILITY FOR ANY ERRORS OR OMISSIONS, WITH RESPECT TO ANY INFORMATION PROVIDED TO WHETHER ON BEHALF OF ITSELF OR THIRD PARTIES.

11.4 Mangopinion SHALL NOT BE LIABLE FOR ANY THIRD PARTY PRODUCT OR SERVICES. THE ADVERTISEMENT AVAILABLE ON E- MAIL OR WEBSITE OR MOBILE PHONE APPLICATION FOR ANDROID ANDIOS OPERATING SYSTEMS WITH RESPECTTO THE THIRD PARTY WEBSITE OR THE PRODUCTS AND SERVICES ARE FOR INFORMATION PURPOSE ONLY.

12 Indemnification and Limitation of Liability

12.1 You agree to indemnify, defend and hold harmless Mangopinion including but not limited to its affiliate vendors, agents and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Mangopinion that arise out of, result form, or may be payable by virtue of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these terms of use. Further, you agree to hold Mangopinion harmless against any claims made by any third party due to, or arising out of, or in connection with, your use of Mangopinion, any claim that your material caused damage to a third party, your violation of the terms of use, or your violation of any rights of another, including any intellectual property rights.

12.2 Notwithstanding anything to contrary, Mangopinion entire liability to you under these terms of use or otherwise shall be to provide you with another points/discount/ offer code of any retailer/ merchandise for any points/discount/ offer related to specific voucher or product or service, under which the unlikely liability arise.

12.3 In no event shall Mangopinion, its officers, directors, employees, partners be liable to you, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Mangopinion has been advised of the possibility, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with your use of in connection with your use of or access to Mangopinion, Services or materials.

 

12.4 The limitation and exclusions in this section apply to the maximum extent permitted by applicable law.

 

13 Violation of the terms of use

13.1 You agree that Mangopinion may, in its sole discretion and without prior notice, terminate your access to Mangopinion and block your future access to Mangopinion if Mangopinion determines that you have violated these terms of use or additional terms . You also agree that any violation by you of these terms of use will constitute an unlawful and unfair practice, and will cause irreparable harm to Mangopinion, for which monetary damages would be inadequate, and you consent to Mangopinion obtaining any injuctive or equitable relief that Mangopinion deems necessary or appropriate in such circumstances. These remedies are in additional to any other remedies Mangopinion may have at law or in equity.

 

13.2 You agree that Mangopinion may, in its sole discretion, and without prior notice, terminate your access to Mangopinion, for cause, which includes (but is not limited to) : (1) request by law enforcement or other government agencies; (2) a request by you (self – initiated account deletion); (3) discontinuance or material modification of Mangopinion or any services offered on or through Mangopinion ; or (4) Unexpected technical issues or problems.

 

13.3 If Mangopinion does take any legal action against you as a result of your violation of these terms of use, Mangopinion will be entitle to recover from you, and you agree to pay, all reasonable attorney’s fees and cost of any other relief granted to Mangopinion.

 

14 Termination

14.1 The terms of use will continue to apply until terminated by either you or Mangopinion as set forth below. If you want to terminate your agreement with Mangopinion , you may do so by (i) not accessing Mangopinion for twelve months; or (ii) closing your accounts for all of the services that you use, where Mangopinion has made this option available to you.

 

14.4 Mangopinion may, at any time, with or without notice, terminate the terms of use with you (or portion thereof, such as any individual Additional Terms) and forfeit the points balance in your account if:

You breach any of the provisions of the terms of use, the privacy policy or any other terms , conditions, or policies that may be applicable to you from time to time (or have acted in a manner that clearly shows that you do not intend to, or are unable to, comply with the same)

Mangopinion is required to do so by law (for example, where the provision of the service to you is, or becomes, unlaw); or

Mangopinion has elected to discontinue , with or without reason, access to Mangopinion, the services (or any part thereof); or

The provision of the services to you by Mangopinion is, in Mangopinion opinion, no longer commercially viable;

14.3 Mangopinion may also terminate or suspend all or a portion of your account or access to the services with or without reason. Expect as may be set forth in any additional terms applicable to a particular service, termination of your account may include: (i) removal of access to all offerings within Mangopinion or with respect to the services: (ii) deletion of your materials and account information, including your personal information, log – in ID and password, and all in ID and password, and all related information, files and materials associated with or inside your account (or any part therefore); and (iii) baring of further use of the services.

14.4 You agree that all terminations shall be made in Mangopinion sole discretions and that Mangopinion shall not be liable to you or any third party for any termination of your account(and accompanying deletion of your account information), or your access to Mangopinion and services.

14.5 Notwithstanding the foregoing, these terms of use will survive indefinitely unless and until Mangopinion chooses to to terminate them.

14.6 If you or Mangopinion terminates your use of Mangopinion , Mangopinion may delete any content or other materials relating to your use of Mangopinion and Mangopinion will have no liability to you or any third party for doing so.

 

15 Governing Law

You agree that all claims, differences and disputes arising under or in connection with or in relation hereto Mangopinion , the terms of use or any transactions entered into on or through Mangopinion or the relationship between you and Mangopinion shall be subject to the exclusive jurisdiction of the courts at New Delhi, India and you hereby accede to and accept the jurisdiction of such courts.

 

16 Report Abuse

In the event you come across any abuse or violation of these terms of use or if you become aware of any objectionable content on Mangopinion , please report to Mangopinion Customer Support.

 

17 Privacy Policy

The user hereby consents, expresses and agrees that he has read and fully understands the privacy policy of Mangopinion in respect of Mangopinion . You further consent that the terms and contents of such privacy policy are acceptable to you.

 

18 Communications

18.1 You hereby expressly agree to receive communications by way of SMS, e-mails, newsletters and any other appropriate communication media from Mangopinion relating to Services provided through Mangopinion.

18.2 User can unsubscribe/ opt-out from receiving communications from Mangopinion by sending feedback to us via Mangopinion mobile application or website or by contacting us via email requesting the same.

 

19 General Provisions

19.1 Notice : All notices of Mangopinion will be served by email or by general notification on Mangopinion application or website. Any notice provided to Mangopinion pursuant to the terms of use should be sent to Mangopinion contact details provided on application/ website.

19.2 Assignment : You cannot assign or otherwise transfer the terms of use, or any rights granted hereunder any third party . Mangopinion rights under the terms of use are freely transferable by Mangopinion to any third parties without the requirement of seeking your consent.

19.3 Severability : If for any reason, a court of competent jurisdiction finds any provision of the terms of use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the reminder of the terms of use shall continue in full force and effect.

 

19.4 Waiver : Any failure by Mangopinion to enforce or exercise any provisions of the terms of use, or any related right, shall not constitute a waiver by Mangopinion of that provision or right.

 

20 Feedback and Information

Any feedback you provide to this website or mobile Application for any android or iOS operating systems shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of you or of third parties (ii) Mangopinion is not under any obligation of confidentiality, express or implied, with respect to the feedback (iii) Mangopinion may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from Mangopinion for the feedback under any circumstances.

Top Page

Mangopinion Privacy Policy




Last Update: 14 March 2017

Varenia CIMS Pvt. Ltd., operator of Mangopinion, is committed to safeguarding your privacy online. 

This page discloses the privacy practices of the Mangopinion mobile application and website. If you arrived at this page via one of our cobranded partner sites, please be assured that the privacy policy that you see here is in effect for all Mangopinion panel members regardless of how they are directed to our registration form. 


Information We Collect

 

The Application collects the following information:

 

Information You Provide:

  • Personal information you provide prior to and during the registration process and from time to time thereafter, including name, mailing address, primary email address, and mobile phone number;
  • Other information you provide during the registration process such as your company, title, gender, and mobile device registration information;
  • Response to questions in the survey/contest .
  • Images, videos, audio and other data you purposely send us through the Application (e.g., images of products and the bar codes of such products, etc.).
  • Occasionally some of you might be requested to participate in a survey/contest where your interview will be live streamed to our clients. We will inform you over email, app or a call in case you are selected for such a survey/contest . You can choose to be a part of that survey/contest or not, the decision is entirely up to you.

Device Activity:

  • Occasionally we might also capture Application usage activity. This is as some of our surveys/contests are based on your usage of certain applications, for example, we might send you a survey/contest if you use a movie booking application on your phone.

Location:

  • Occasionally we might also capture location of your phone to verify or crosscheck the center from where the responses are being filled for the survey/contest . Sometimes, some of our surveys/contests are location based, for example, when you are in the vicinity of a petrol pump. In these cases, we will send you a survey/contest for you to participate if you visited that petrol pump.

Device or System Data:

  • Standard technical information about your device, system, network, and application software, e.g., unique device identifier, device model, operating system, language set, browser type and version, the date and time of your visit, and IP address.

 

Our Privacy Pledge
When you participate as a panel member, we want you to be aware of our privacy practices:

  • Except as described in this privacy policy, we will not make any personal identifying information of our panel members available to anyone without your knowledge (as described in this policy), except in the rare instances required by law. This includes your name, postal service address, phone number, and email address.
  • We will never try to sell you anything - that is not our business. We will never sell your name to anyone else who might want to use your name to directly sell you anything.
  • Occasionally, we may contact you to validate responses. We will never misrepresent ourselves or what we are doing.
  • Your individual responses to surveys/contests will also be kept confidential and will never be linked to your personal identifying information.
  • Your decisions about participating in a study, responding to specific questions, or discontinuing participation will be respected without question.

 

How Information Is Used:
The Information We Collect and How We Use It

When you register as a panel member, we collect the following personal identifying information: your name, postal service address, email address, and phone number.

We use your name and email address to let you know about opportunities to take surveys/contests, to provide new updates about Mangopinion that may be of interest to our panellists and to inform you about special programs and benefits we are offering to our panel members (such as special gifts or incentives). Generally, panel members are notified about an opportunity to take a survey/contest several times per month. We also send brief emails to our interactive panel members several times a year to provide information of interest and to express our appreciation for their participation.

We use postal service addresses to mail free gifts offered to panel members, products to test, and/or merchandise that you redeem with your Reward Points. Products to test and cash redemptions may be mailed directly to panel members by the Mangopinion team and thus do not require sharing of your name and address with outside parties. However, your name, postal service address and email address may also be shared with Mangopinion reward suppliers when you redeem your Rewards. Points so they can ship to you directly. Occasionally, we ask our interactive panel members if they would be willing to take certain special paper and pencil surveys/contests. We ask your permission prior to mailing such surveys/contests or sending our representative to your address with prior appointment, as well as providing information about the benefits of taking such a survey/contest .

We call panel members in response to their request for a return call to answer a question or address any concerns. We also call panel members for answering some surveys/contests which need quick responses or need detailed interaction which cannot be done through our app or website only. On rare occasions, we call panelists to validate survey/contest responses.

Mangopinion frequently asks panel members for demographic information (e.g., age, gender, household composition, etc.), computer and web access capabilities, and lifestyle information (e.g., types of vehicles owned or business/recreational travel, etc.). Mangopinion uses this information to select surveys/contests that are appropriate for the panel member (or a member of the panelist's household). For example, a survey/contest related to satisfaction with stays at various hotel chains might be sent only to those panelists who indicate a certain frequency of travel. We sometimes use birth date information to send birthday greetings to our panel members.

Mangopinion asks panel members for their opinions about a variety of products and services by asking them to complete surveys/contests via the Mangopinion app or website or over a call. Usually, Mangopinion combines the individual panelist responses and reports on the aggregated (or group) results. Individual level responses are occasionally used, but in general not associated with any personal identifying information without your explicit consent. 

Mangopinion may occasionally ask for personal identifying information as part of a specific survey/contest . In these cases, we will provide an explanation in the survey/contest introduction to allow panel members to make an informed decision about participation. The explanation will include a description of any new personal identifying information that will be collected via the survey/contest and with whom it will be shared. As with any survey/contest , members can decline to take the survey/contest or stop at any time during the survey/contest process. Like all other information we collect, any personal identifying information collected for a specific survey/contest will be used for research purposes only.


Mangopinion also automatically collects information via log files to administer the app and the site and to aid in technical problem solving. Log file information collected is IP address, time a page was viewed, name of pages viewed within the Mangopinion site during the specific visit, browser type, URL parameters, and cookies that were set by the Mangopinion website at the time of the visit. Log files may also include information indicating where a visitor came from. This information is used only to administer the site and to identify and resolve any technical problems related to the site's operation.

When you participate in the Refer-a-Friend Program we ask for your friend's first name and email address. The first name is used in the greeting to personalize the message and the email address is needed to deliver it to your friend. Both pieces of information are only stored long enough to make sure the email was sent without difficulty and never used for any other purpose. Participation in the referral program, like all aspects of Mangopinion membership, is completely voluntary.

This app and the website has security measures in place to protect the loss, misuse, and alteration of the information under our control. Panel member names, postal service addresses, and phone numbers are maintained on a secured database accessible only by Varenia CIMS staff. Panel members may also access their own information for the purposes of verifying and updating, but they cannot view other members' information. As with any Internet endeavor, absolute security of information transmitted through channels (communication networks, hardware, software) not directly operated or controlled by us cannot be guaranteed.

In the event we or our affiliates experience a merger, acquisition, sale or other transaction pursuant to which this website is acquired by a third party or another affiliate, your personal identifying information may be disclosed to the third party or affiliate both before and after the transaction, for the sole purpose of facilitating and effecting that transaction. In the event a transaction is consummated, you will be notified of the transaction via email and/or through a notice on our app or website, and custody of your personal identifying information will be transferred subject to all the terms and restrictions in this privacy policy.

Updating Your Personal Information:
Policies on Correcting/Updating Personal Identifying Information

Mangopinion relies on panel members themselves to provide any updates to personal identifying information. Members may update email addresses, password, postal service address, phone number as well as name of the person who initially registered by going to the Update Your Info section of this website (available to members only). Please ensure that you change your password regularly to optimize the security of your account. For changes to any other personal identifying information, including email address, panel members are asked to edit information in the my profile page of the Mangopinion app or website. Mangopinion may also exchange information with our partner sites for the member's benefit and with the member's knowledge (in accordance with this privacy policy). These benefits include opportunities to earn additional rewards on the partner site and/or to eliminate Mangopinion advertising to those who are already Mangopinion members. The information exchanged will be the member ID and/or email address (the minimum information needed to provide the benefit). We require our partner sites sign a written, legally binding agreement stipulating they will not share your individual identifying information and that it is to be used solely for the purpose of providing you with additional rewards and to eliminate redundant advertising. 

Opt-Out Policy:
Your Decision Not To Participate

Panel members may decline to respond to a survey/contest or opt to drop interactive panel membership at any time. Panelists who prefer not to complete a given survey/contest need not do so.

Panelists who would like to withdraw their membership from the panel may do so at any time on the Mangopinion app or Site. Panelists may withdraw membership by clicking on the unsubscribe link found at the bottom of the My Profile page in the member area of the Mangopinion site or uninstalling the Mangopinion mobile app. We will process all unsubscribe requests within 10 business days of receipt and usually within 48 hours of receipt.

Upon receipt of the drop request, Mangopinion may ask you to complete brief survey/contest about the reason(s) for discontinuing membership. This survey/contest is optional and does not involve any additional email; any results will help us improve panel members' experience. Thereafter, Mangopinion will stop sending survey/contest notifications.

Notification Of Changes:
How We Notify You About Changes to Our Privacy Policy

If we are going to use your personal identifying information in a manner different from that stated in our privacy policy at the time of collection, we will notify you via email or call. You will have a choice as to whether or not we use your information in this different manner; instructions for how to make that choice will be included in the email. If we make any material changes to our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying our members that there is a change and pointing them to the revised privacy page.

Privacy Policies Used In 3rd Party surveys/contests

We conduct studies with partner companies on the partner's website, which may operate under a different privacy policy. Like all our other studies, participation in these studies is completely voluntary and informed. We notify select members about these research opportunities and provide a complete description of what is involved and any member benefits. In all these cases, we will explicitly state if the privacy policy in operation for the study is the Mangopinion privacy policy or a different policy. As necessary, we will provide a link to the partner's privacy policy or to the policy pertaining to the particular study. This information will be available at the beginning of the survey/contest and consent will be asked from panel members.

Updates to this Privacy Notice

We reserve the right to update and make changes to this privacy policy. If we materially change our practices in handling personally identifiable information, as described in this statement, we will notify you by sending a message to the most recent email address you provided to us. If you do not want your information used in the new way, you should notify Mangopinion of your intent to cancel participation and follow the instructions Mangopinion will subsequently send you for manual removal of the Application. Your continued participation in the survey/contest after the effective date of any changes constitutes your acceptance of all of the changes.

 

How to Reach Us:
How to Contact Us About Your Privacy Concerns

Questions regarding this statement should be directed to contact@mangopinion.com